Quick answer
A rolling reserve is a small percentage of your transaction volume that is temporarily held to help manage risk and cover potential chargebacks or refunds.
How a rolling reserve works
When a rolling reserve is applied:
- A percentage of each transaction is held back
- The held funds are released after a set period (e.g. 30–90 days)
- The remaining balance is paid out as normal
Why rolling reserves are used
Rolling reserves help:
- Protect against chargebacks and disputes
- Meet card network and acquiring bank requirements
- Support higher-risk or growing businesses
When a rolling reserve may apply
A rolling reserve may be used depending on:
- Your industry
- Transaction volumes
- Business model
- Chargeback risk
How QashPay manages this
QashPay assesses your business during onboarding to determine whether a rolling reserve is required.
If applicable:
- The terms will be clearly defined
- The reserve structure will be explained
- You’ll know how and when funds are released
Important
Not all businesses require a rolling reserve. It depends on your individual risk profile.
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